Frequently Asked Questions

LuneaPMS digital products are evidence-informed guides, PDF protocols, workbooks, interactive tools, and Notion dashboards designed to help you understand, track, and manage your menstrual cycle, PMS symptoms, and hormonal health. Everything is delivered electronically — there is nothing physically shipped. Products include things like the 15-Minute PMS Relief Protocol, the Doctor-Ready Symptom Dossier, and the full LuneaPMS Complete System™.

It depends on where you are right now:

• Acute pain relief — start with the First Day Period Rescue Kit ($27). It gives you a 15-minute, step-by-step protocol for your worst days.
• Ready for a full system — the LuneaPMS Complete System™ ($67) is the complete operating system: protocol, Notion dashboard, printable tools, and the 3-Channel Relief mechanism explained.
• Doctor's appointment coming up — the Doctor-Ready Symptom Dossier ($27) prepares you with clinical-format documentation so you walk in prepared, not dismissed.
• Not sure yet — grab the free Cycle Intelligence bundle. 90-day journal, dashboard, and guide. No commitment, no credit card.

Our products are designed for menstruating individuals aged 18+ across a wide range of cycle lengths, hormone profiles, and health situations — including those managing conditions like endometriosis, PCOS, PMDD, and adenomyosis. Some products (like the Advanced Hormone Reset System) include condition-specific protocols. For those on hormonal contraception, many of the lifestyle, supplement-timing, and nervous system protocols still apply — but your cycle phases may differ from a natural cycle. We always recommend consulting your healthcare provider before making changes to your supplement routine or health management approach.

The 3-Channel Relief System is the proprietary mechanism at the core of the LuneaPMS Complete System™. It addresses period pain through three simultaneous channels:

• Internal Channel — upstream reduction of prostaglandin synthesis using targeted supplementation (magnesium glycinate, omega-3, curcumin). This is the prevention layer.
• External Channel — topical magnesium and heat to produce localised anti-spasmodic relief at the tissue level within minutes.
• Nervous System Channel — parasympathetic activation (box breathing) to lower cortisol, which amplifies pain perception. Most commonly skipped — and most consistently underestimated.

Used in sequence within a 3-minute window, the three channels compound. Most users report significant pain reduction on first use, with continued improvement across cycles as the protocol is refined using their own Notion tracking data.

Yes — the LuneaPMS products provide the protocols and guidance, not the supplements themselves. Our guides include sourcing recommendations, bioavailable forms that actually work, and budget-conscious options. No supplement purchases are required to start using any product; the tracking, planning, and nervous system components work independently of supplementation.

Immediately after your payment is confirmed through Gumroad, you will receive an automated email with your download link. Check your spam or promotions folder if it doesn't appear in your inbox within a few minutes — this is the most common issue. If you created a Gumroad account, you can also access all your purchases by logging in at gumroad.com/library. If you're still unable to locate your download after checking, contact us and we'll resend it promptly.

Yes. Once downloaded, PDF products can be saved to any device — phone, tablet, laptop, or desktop — and opened with any standard PDF reader. Interactive web-based products (the apps included with products like the Rage Reset System and Complete System) work in any modern browser, on any device. Simply keep your Gumroad access link or log in to your Gumroad library to retrieve it at any time.

No — you can check out as a guest using any major debit or credit card. However, creating a free Gumroad account is recommended, as it gives you permanent access to your purchase history and allows you to re-download products at any time without needing to keep the original email.

Step 1: Check your spam, junk, or promotions/social folder — Gumroad emails occasionally land there.

Step 2: Search your inbox for "Gumroad" or "LuneaPMS".

Step 3: If you created a Gumroad account, log in and check your library at gumroad.com/library.

Step 4: If none of the above works, contact us with your order number (found in your bank/PayPal statement) and the email used at checkout. We'll resend your access within one business day.

Because all LuneaPMS products are digital and become immediately accessible upon purchase, we do not offer refunds for change of mind. However, if your product was not delivered as described, failed to download, or does not match its stated description, you may be entitled to a remedy under the Australian Consumer Law. If you're in the United States, equivalent consumer protection principles apply. Please see our full Refund Policy for complete details, or contact us directly if you have a specific issue.

Email us at info@luneapms.com or use the Contact page within 30 days of purchase. Please include:

• Your order number or the email address used at checkout
• A description of the issue you're experiencing
• Screenshots or details, if relevant

We respond to all enquiries within 5 business days.

LuneaPMS is based in Australia and operates globally. Gumroad processes all transactions in USD by default, and your bank or payment provider will convert to your local currency at the prevailing exchange rate. No additional international fees are charged by us.

No. LuneaPMS products are designed to provide general wellbeing information, self-management tools, and evidence-informed protocols. Nothing on this website or within any LuneaPMS product constitutes medical advice, diagnosis, or treatment. Results may vary. Always consult a qualified healthcare professional — your GP, gynaecologist, or endocrinologist — before making changes to your supplement routine, medication, or health management approach, particularly if you have a diagnosed condition such as endometriosis, PCOS, PMDD, or adenomyosis.

Several LuneaPMS products include a Notion dashboard — a free, browser-based workspace tool that works on any device. After purchase, you'll receive a link to duplicate the dashboard into your own free Notion account. From there, you can log symptoms, pain scores, energy levels, supplement adherence, and cycle data daily. After approximately 14 consecutive entries, the Pattern Insights view surfaces meaningful correlations — your personal onset day, your highest-impact trigger, and your optimal supplement timing. No technical setup is required; the Quick-Start Guide walks you through it in under 5 minutes.

Visit our Affiliates page for full details on commission rates, how to apply, and what's included in the program. We welcome anyone who genuinely uses and believes in the products — no minimum following required to apply.

We're here to help. Email us at info@luneapms.com or use the form on our Contact page. We aim to respond within 2 business days (Mon–Fri AEST).